FAQ (Frequently Asked Questions):
FAQ (Frequently Asked Questions):

How secure is your store? This store uses Shopify Payments via Strip and Paypal. Paypal automatically encrypts your confidential information during the transition from your computer to our site by using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 - bits (the highest level commercially viable).

Do I need a Paypal account to purchase from the site? No, you are not required to have a Paypal account to purchase from this store (although if you have a Paypal account you may use it).

What payments do you accept? All credit cards via Paypal

What are your delivery charges? see the section on International Delivery

What is your policy for returns and exchanges? see our section on Returns/Exchanges at the bottom of our Home Page

Are the products pictured the actual size? Computer monitors vary in size, so it's impossible to show an actual size image on the Internet. We do however provide measurements where ever possible. However, you can always email us if you want to know more about a specific piece.

How do I measure my ring size? For help finding your ring size we have a link on every ring page where you can see how to measure your finger or convert  international ring sizes. You can also see it here.

Does Luxuria offer personal shopping services?Yes we do. We understand the importance of looking your best and are dedicated to selecting items that best suit your needs. Our experienced personal shoppers will help you save time and eliminate the guesswork that goes into selecting items that best suit your needs.
Just contact us by email at: sales1@luxuria-jewellery.com (leave your phone number if you prefer to talk to us to).